Didim helpdesk fields over 4,000 visits

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THE DIDIM Belediye helpdesk has received more than 4,000 visits and calls within its first six months.

The helpdesk was set up in June 2015 to help foreign and Turkish citizens with council and other community-related issues, complaints and problems.

The Didim Helpdesk and Call Centre, which is located to the left as you enter the Didim Belediye building, fielded 4,087 enquiries. A total 2,642 inquiries were made in person to the helpdesk, the rest through the help number.

Of these 3,813 – or 93 percent – were remedied to the customers’ satisfaction, the council said.

12741898_538522482990290_2096252385629364104_nMayor Deniz Atabay said the centre team were happy with the feedback of residents with their efforts to solve issues.

He said: “The helpdesk is facilitating access to council services for its citizens.”

The call centre number is 444 81 09.

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